Goal setting
B2B Leads
New channel-agnostic approach led to 18% growth in inbound leads
Hubexo group is one of the construction industry's largest tech companies with over 2500 employees globally. Among other things, they own Byggefakta.dk, which offers Denmark's largest tender portal.
Our team
Case start
Feb 2023
Channels
Goal setting
B2B Leads
Our team
Case start
Feb 2023
Channels
82
70
”It has been a pleasure working with Thomas from Versano over the years, as besides being a nice guy, he is extremely passionate and one of the very best digital marketing strategists we have in Denmark. They have proven this to me many times across our platforms and types of tasks. I can highly recommend Versano and their competences.
Mette Linneboe Pedersen - Vice President, MarketingHubexo Group
The challenge
Excessive costs per sale
– and too few leads
In spring 2023, Hubexo Group's Danish division contacted us with a desire to streamline their online advertising across platforms. They wanted to reduce their CPA (cost per acquisition) and increase the number of inbound leads. Hubexo had previously advertised through various push and pull initiatives with limited effect.
Strategies
Flexible setup with a focus on performance
After analysing data and interviews with their internal department, we quickly identified three main reasons for the limited performance, which were the main explanation for the high CPA and low return on their reach and consideration efforts.
The solution
From focusing on individual channels to channel-agnostic marketing with a focus on core users
After a thorough data analysis in close collaboration with the Hubexo team, we quickly identified three primary causes for the limited performance, which were the main explanation for the high CPA – as well as one approach that proved to be particularly effective.
Focus on mid- and low-funnel traffic via Capture demand.
The Create Attention strategy via push advertising generated many broad impressions but did not convert.
Whereas the primary focus had previously been on push advertising and top-of-mind initiatives, we shifted our main focus to Capture Attention and instead targeted users who were further along in the decision-making process and actively searching for services offered by Byggefakta.
Narrowing down the core audience on Create Demand
With the shift in focus, we paused all Create Attention via paid search. Instead, we set up remarketing so that we could expose users who had already shown interest. In addition, we created new target group lists with users who had either visited competitors' websites or searched for our services without clicking on our ads.
Optimised data collection and agnostic approach
We identified a big difference between the actual traffic and the data available on analytics and marketing channels. Therefore, one of our first optimisations was to improve data collection from website visits as well as data from the marketing channels. This allowed us to utilise user data across channels and track more effectively on forms and other conversion channels. This allowed us to optimise across initiatives with a data-based approach to optimise ad copy, content and settings across marketing initiatives.
Instead of “locking” budget to a specific effort, we let performance across channels determine the allocation. This meant we were able to efficiently and quickly allocate budget to the best performing efforts - and more importantly remove “noise” and irrelevant segments. This was the biggest factor in the drastic reduction in CPA and the growth of qualified leads.
The solution
With a holistic, channel-agnostic marketing effort, we increased the number of leads and reduced spending on traffic that did not yield results.
17
Growth in overall inbound leads.
-29
Reduction in views across channels.
52
Growth in conversions through capture demand initiatives.
70
Keywords in the top 10 on organic search.
82
Increase in conversion rate across initiatives.
-2
Reduction of overall marketing budget.
Meet the team behind the case
Alexander Christrup
Senior SEO Specialist
alexander@versano.dk
Ulrik Nørgaard
Copywriter
ulrik@versano.dk
Thomas André Jensen
Founder
thomas@versano.dk
+4520920577
